In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions. The products should be sent back in original packages, which means that they shall not be used (except tryout), worn, plastic removed, damaged, scratched or tampered with. All returns are at the customers' own cost.
When we receive the products sent back intactly, we will deduct £20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable. Please note that refund does not apply to watches that have suffered physical damage caused by the Custom. If it is the case, exchange will be advisable.